Documents required for all business types
Additional documents (may be requested)
- Business license specific to your industry (e.g. SIUP, OJK license for fintech)
- Proof of address for your registered business location
- Website or application URL where payments will be integrated
- Sample screenshots or description of the customer payment flow
You can access the sandbox environment and begin building your integration immediately after account creation — before document verification is complete. Documents are only required when activating your production account.
Verification timeline
Document review typically takes 1–3 working days from submission. Our compliance team may follow up for additional information, so submitting complete documents upfront helps speed up the process. Your dedicated account manager will guide you through every step.Getting started
To begin the self onboarding process, directly register into our sandbox page link and follow the application flow. Otherwise, reach out to our team at cs@singapay.id. Once your merchant profile is created, your account manager will send you the full document submission form.Accept Payments — Overview
Start exploring the payment methods available through SingaPay.