Transaction History - Singapay Documentation

A complete, filterable log of every transaction processed through your SingaPay accounts — incoming payments and outgoing disbursements, across all products and all sub-accounts.

What’s in the transaction history?

Every time a payment is created, confirmed, expired, or cancelled — or a disbursement is initiated or settled — a transaction record is written. Each record includes the transaction ID, amount, product type, account, status, timestamp, and your internal reference number (merchant_reff_no) if provided.

Filter	Options
Date range	Any custom date and time window
Account	All accounts or a specific sub-account
Product type	Virtual Account, QRIS, Credit Card, E-Wallet, Subscription, Disbursement
Direction	Money in (payments received) or Money out (disbursements)
Status	Pending, Paid / Success, Expired, Cancelled, Failed

Transaction statuses

Status	What it means
Pending	Created and waiting for the customer to pay.
Success	Payment confirmed. Funds credited to your balance.
Failed	Payment attempted but declined by the bank, wallet, or card network.
Cancelled	Cancelled by the customer or via API before completion.
Refund	Dispute payment which the fund will be returned to or from account balance.

Accessing transaction history

In the dashboard, navigate to Reporting → Transaction History, apply your filters, and export to CSV. Via the API, use the paginated transaction history endpoints — results sorted by creation time.