Statement - Singapay Documentation

A real-time ledger of your SingaPay account balance — every credit, debit, and fee recorded in the order they happened. Available at both merchant level and per sub-account.

What is a balance statement?

A balance statement is a chronological record of every movement in your SingaPay balance. Each entry shows the transaction type, amount, running balance, and a timestamp. Think of it as your SingaPay bank statement — a complete audit trail of where every rupiah came from and where it went.

What’s included

Entry type	Description
Payment received	Funds credited from a completed customer payment (VA, QRIS, card, e-wallet).
Disbursement sent	Funds debited when you initiate a bank transfer or e-wallet pay out.
Fee deducted	SingaPay transaction and processing fees applied per transaction.
Settlement transferred	Net funds transferred to your nominated bank account on the settlement cycle.
Refund issued	Funds returned to a customer and debited from your balance.

Two levels of visibility

Merchant-level: The aggregate balance across all sub-accounts owned by your merchant profile.
Account-level: The individual balance for a specific sub-account, including its own pending funds.

Exporting balance statements

Navigate to Statement in the dashboard. Select the date range and account, then export to CSV. For automated exports, use the Balance Statement API endpoint to pull entries programmatically on any schedule.