What is a balance statement?
A balance statement is a chronological record of every movement in your SingaPay balance. Each entry shows the transaction type, amount, running balance, and a timestamp. Think of it as your SingaPay bank statement — a complete audit trail of where every rupiah came from and where it went.What’s included
| Entry type | Description |
|---|---|
| Payment received | Funds credited from a completed customer payment (VA, QRIS, card, e-wallet). |
| Disbursement sent | Funds debited when you initiate a bank transfer or e-wallet pay out. |
| Fee deducted | SingaPay transaction and processing fees applied per transaction. |
| Settlement transferred | Net funds transferred to your nominated bank account on the settlement cycle. |
| Refund issued | Funds returned to a customer and debited from your balance. |
Two levels of visibility
- Merchant-level: The aggregate balance across all sub-accounts owned by your merchant profile.
- Account-level: The individual balance for a specific sub-account, including its own pending funds.